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Collections Specialist

Company: Multi-Color Corporation
Location: Green Bay
Posted on: November 22, 2021

Job Description:

Multi-Color is one of the largest and most awarded label companies in the world, servicing segments such as Home & Personal Care, Food & Beverage,--Wine & Spirits--and Consumer Durables. A true global leader, our state-of-the-art facilities operate in over 26 countries. ---- Our 10,000+ employees are guided by our core values:--Integrity, Passion, Creativity, Perseverance--and--Achievement. These values constantly guide our interactions and decision making at Multi-Color!-- Join us today!-- -- Role and Responsibilities - (DUTIES MAY BE CHANGED OR ADDITIONAL DUTIES ASSIGNED)-- TO PERFORM THIS JOB SUCCESSFULLY, AN INDIVIDUAL MUST BE ABLE TO PERFORM EACH ESSENTIAL DUTY SATISFACTORILY.THE REQUIREMENTS LISTED BELOW ARE REPRESENTATIVE OF THE KNOWLEDGE, SKILL, AND/OR ABILITY REQUIRED. --WORK LOCATION: REMOTE (preferred candidates will be in the Green Bay or surrounding area to be able to travel to office for meetings, team building events) Supervisor is located in Green Bay.-- Primary Responsibilities:

  • Focus will be initially on invoicing until SAP enhancements are added (i.e., freight interface, sales tax, extra charges) The primary focus will be on collections.
  • Collection work will be assigned to the collection team----
  • Will work with all plants within US and Latin America
  • Responsible for collections on high volume, small and large dollar delinquent accounts, which includes verbal and written communications.--
  • Plan course of action to recover owed money and implementation of plan
  • Reprint customer invoices, credit memos and statements--
  • Assist in Resolution of Disputed amounts including short paid invoices and credit memos--
  • Evaluate and release customer accounts to authorize production and shipment of orders
  • Adhere to established policy regarding holding orders for customers----
  • Generate and send customer demand for payment letters--
  • Prepare and administer the necessary paperwork for third party collection agency--
  • Assist with bankruptcy paperwork and filing proof of claims
  • Assist with customer credit application process--
  • Perform invoicing functions as needed.
  • Reviewing and posting customer invoices and credit memos, reviewing freight charges, and communicating with customer service, shipping, and accounting. Qualifications and Education Requirements
    • Associate---s degree or equivalent from two-year college or technical school; or one year related experience with working knowledge of products and services; or equivalent combination of education and experience.
    • --Ability to stay self-motivated in a fast paced work environment
    • Ability to manage time and responsibilities to meet or exceed department metrics--
    • Ability to read, write and comprehend detailed and sometimes technical work instructions, short correspondence and memos--
    • Ability to add, substract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
    • Ability to compute ratio and percent.--
    • Ability to concentrate and pay close attention to detail, requires a high degree of accuracy
    • Interpersonal skills necessary to deal effectively and efficiently with a diverse group of internal and external customers in stressful situations
    • Knowledge of Microsoft Office Software including Outlook and have the ability to learn company specialized software programs
    • Preferred Bi-Lingual in Spanish is highly desirable but not required
    • Ability to work from home -- -- If you need special assistance or an accommodation in applying, please contact our Human Resources Department at recruiting@mcclabel.com. -- Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or-- applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge,--b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor---s legal duty to furnish information. 41 CFR 60-1.35(c).

Keywords: Multi-Color Corporation, Green Bay , Collections Specialist, Accounting, Auditing , Green Bay, Wisconsin

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