Senior Data Entry Clerk - Customer Service
Location: Green Bay
Posted on: September 10, 2020
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Job Description:
Responsibilities for this Senior Data Entry Clerk - Customer
Service job includes:
• Receive inbound calls with varying degrees of questions or
concerns
• Keep record of customer interactions, record details of
inquiries, complaints, or comments, as well as actions taken
• Use computer system to track, gather information, and/or
troubleshoot the items raised by the customer
• Achieve productivity standards and goals set by the company while
maintaining high level of customer service
• Basic data entry and administrative duties.
• Maintaining event tracker used to monitor status of import
purchase orders.
• Email suppliers and internal contacts to follow up on events that
are past due.
Candidates must meet the following requirements for
consideration:
• High School Diploma
• At least 2 years experience in Data Entry/customer Service or
related field
• Excellent verbal and written communication skills
• Make good decisions and resolve issues in a clear, calm, and
diplomatic matter
• Computer literate - Proficient with Email and Microsoft Word
• Able to work in a team environment
Keywords: , Green Bay , Senior Data Entry Clerk - Customer Service, Administration, Clerical , Green Bay, Wisconsin
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