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Senior Data Entry Clerk - Customer Service

Location: Green Bay
Posted on: May 6, 2021

Job Description:

Responsibilities for this Senior Data Entry Clerk - Customer Service job includes:



• Receive inbound calls with varying degrees of questions or concerns


• Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken


• Use computer system to track, gather information, and/or troubleshoot the items raised by the customer


• Achieve productivity standards and goals set by the company while maintaining high level of customer service


• Basic data entry and administrative duties.


• Maintaining event tracker used to monitor status of import purchase orders.


• Email suppliers and internal contacts to follow up on events that are past due.



Candidates must meet the following requirements for consideration:



• High School Diploma


• At least 2 years experience in Data Entry/customer Service or related field


• Excellent verbal and written communication skills


• Make good decisions and resolve issues in a clear, calm, and diplomatic matter


• Computer literate - Proficient with Email and Microsoft Word


• Able to work in a team environment

Keywords: , Green Bay , Senior Data Entry Clerk - Customer Service, Administration, Clerical , Green Bay, Wisconsin

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