Hospice Team Coordinator
Company: Compassus
Location: Rhinelander
Posted on: April 2, 2026
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Job Description:
Company: Compassus Position Summary The Hospice Team Coordinator
is responsible for modeling the Compassus values of Compassion,
Integrity, Excellence, Teamwork, and Innovation and for promoting
the Compassus philosophy, using the 6 Pillars of Success as the
foundation. S/he is responsible for upholding the Code of Ethical
Conduct and for promoting positive working relationships within the
company, among all departments, and all external stakeholders. The
Hospice Team Coordinator plays a crucial role in coordinating and
overseeing the delivery of hospice care services to patients. S/he
maintains accurate records and facilitates communication and
collaboration among team members, ensuring that patients receive
the highest level of care, comfort, and support. Position Specific
Responsibilities Accurately enters and manages various types of
patient data, including referral intake information (if
applicable), newly admitted patient details, and updates to patient
demographic information. Ensures all admission documentation is
complete, signed, dated, and includes the attending
physician/medical director's CTI (Certification of Terminal
Illness) and order to admit. Uploads these documents into the HCHB
system for seamless record-keeping. Uses HCHB to maintain and
update patient records and generates reports to demonstrate
regulatory compliance and add coordination notes as needed.
Monitors the status of durable medical equipment (DME) and medical
supplies orders, and promptly informs the management team of any
notable trends or issues. Monitors the timely return of physician
orders and facilitates their processing to maintain efficient
patient care. Verifies and uploads any paper-based visit records
into the Electronic Medical Record (EMR) system and subsequently
into HCHB for complete and accurate patient histories. Ensures
accurate and systematic organization of uploaded documents in the
corresponding patient charts for easy retrieval and reference.
Confirms that the ordered level of care matches the billable level
of care for each patient, ensuring accurate billing and
reimbursement. Collects decertification paperwork and uploads it
into patient records. Notifies relevant healthcare providers of
patient discharge through coordination notes. Initiates requests
for medical records and hospital inpatient charts as needed, and
process provider notifications when they are relevant to the
patient's care. Facilitates coordination among members of the
interdisciplinary team (IDT) to ensure a holistic approach to
patient care. Acts as a central point of contact for the hospice
team, patients, and their families, facilitating clear and
efficient communication. Handles incoming telephone calls, take
accurate messages, and transfer calls to the appropriate personnel,
maintaining a responsive and welcoming atmosphere. Manages the
phone system and switches to the secondary system when necessary to
ensure seamless communication. Assists the Hospice Director of
Clinical Services (DCS) with pre- and post-IDT activities,
including preparing agendas and updating plans of care (UPOC's).
Additionally, send UPOCs to attending physicians via mail or fax.
Prepares binders for patients in facilities, ensuring that
essential information is organized and readily available. Performs
other duties as assigned. Education and/or Experience High school
diploma or GED required. At least two (2) years of experience with
medical records, medical office, or business office support highly
preferred. LI-LF1 Build a Rewarding Career with Compassus At
Compassus, we care for our team members as much as we care for our
patients and their families. Through our Care for Who I Am culture,
we show compassion, respect, and appreciation for every individual.
Embark on a career that cares for you while you care for others.
Your Career Journey Matters We’re dedicated to helping you grow and
succeed. Whether you’re pursuing leadership roles, specialized
training, or exploring new career paths, we provide the tools and
support you need to thrive. The Compassus Advantage • Meaningful
Work: Make an impact every day by honoring the quality of life of
our patients, supporting them and their families with compassion,
and creating moments that truly matter. • Career Development:
Access leadership pathways, mentorship, and personalized
professional development. • Innovation Meets Compassion:
Collaborate with a supportive team using the latest tools and
technologies to deliver exceptional care. • Enhanced Benefits:
Enjoy competitive pay, flexible time off, tuition reimbursement,
and wellness programs designed for your well-being. • Recognition
and Support: Be celebrated for your contributions through
recognition programs that honor your dedication. • A Culture of
Belonging: Thrive in a culture where you can be your authentic
self, valued for your unique contributions and supported in a
community that embraces diversity and inclusion. Ready to Join? At
Compassus, your career is more than a job—it’s an opportunity to
make a lasting impact. Take the next step and join a team that
empowers you to grow, innovate, and thrive.
Keywords: Compassus, Green Bay , Hospice Team Coordinator, Administration, Clerical , Rhinelander, Wisconsin
