Customer Service Manager - Support Shift

Company: Schneider
Location: Green Bay
Posted on: December 4, 2019

Job Description:

Job Details Company Overview Schneider is looking for a strong leader who desires to create big results. Do you love making a business impact while creating customer relationships? Then look no further - we want you! We are hiring a Customer Service Team Leader to deliver profitable growth and provide operational excellence. In this role, you will provide guidance and support in regards to all things customer related - sales, service, pricing, and operations. In this position: - You will develop a deep and thorough knowledge of customers supply chain and will establish and maintain positive working relationships with all customers. - You will generate creative solutions that drive cost down and provide pricing options to customers. - You will format and articulate informative data to leadership to support positive customer interaction and capitalize on opportunities. - You will coach and mentor front-line associates to ensure account and career path development and success. - You will identify and address opportunities that will lead to improved account performance. As an Associate you will Enjoy: - Building your career path based on your future goals; that is how we hire to retire - Strong work/life balance that includes: paid vacation, paid holidays, and paid personal time off - Medical, dental, and vision insurance in addition to our company-paid life insurance - 401(k) savings, plus company funded retirement plan - Individual development opportunities through company-paid training, active leadership involvement and more than 170 online personal development courses About you: - Do you have a bachelor degree or equivalent work experience? How about 2-4 years of successful Customer Service experience? - Do you have strong leadership, attention to detail, time management and analytical skills? - Are you technologically savvy and can you work effectively in a high pressure team environment? Company Overview: Schneider is a premier provider of transportation and logistics services. Our legacy started in 1935 with one man, one truck and one dream. Since then, we've grown and evolved to become a $5 billion company (2018 revenue) with one of the broadest portfolios of services in the industry delivering superior customer experiences. The Schneider Way: - We treat our customers, associates, shareholders and suppliers with integrity, dignity and respect. - We are a desirable employer due to our dedication to achieving mutually beneficial, lasting relationships. - We are a responsible member of the community. Core Values: - Safety-first and always - Integrity in every action - Respect for all - Excellence in all that we do Rise to the challenge and become a part of the Schneider family. Be the difference with a leader in an industry that impacts the world. Apply today at URL blocked - click to apply. Schneider is an equal opportunity employer. Recommended skills Time Management Customer Interaction Management Coaching And Mentoring Leadership

Keywords: Schneider, Green Bay , Customer Service Manager - Support Shift, Executive , Green Bay, Wisconsin