Youth Housing Case Manager
Company: Newcap, Inc.
Location: Green Bay
Posted on: February 25, 2021
General Summary: Responsible for case management youth selected
to participate in Newcap's Homeless Programs; ensure compliance
with the grant agreement and HUD's CoC Interim Rule.
- Must have analytical skills and abilities
- Must have a high degree of computer operation skills
- Must have the ability to handle multiple tasks
- Must possess a high level of interpersonal skills
- Must have excellent verbal and written communication
- Must have the ability to work under pressure and meet
- Must have the ability to maintain confidentiality
- Must possess the ability to maintain accountability and work
- Must have a high degree of dependability, organizational
skills, and display high level of integrity and ethical
- Must have the ability to exercise independent judgement
- Must have the ability to follow instructions
- Must have the ability to foster teamwork within the department
and organization SCOPE OF RESPONSIBILITY: Individual:
- Attend workshops, in-service training, conferences and meetings
- Comply with all agency policies and procedures.
- Responsible for attending Housing Department staff
- Accept other duties as assigned
- Ambassador for Newcap, Inc., along with all employees and
responsible for marketing/promoting the organization and its
program both internally and externally OBLIGATIONS:
- Locate affordable housing for youth participants and assist
with moving into their unit.
- Negotiate leases and rent amount with prospective landlords on
an ongoing basis.
- Develop and maintain strong working relationships with
landlords in the service area.
- Provide critical life management skills that may never have
been learned or have been lost during the course of physical or
mental illness, domestic violence, substance abuse, and
homelessness but that are necessary to function independently in
- Provide group sessions with clients that include, but are not
limited to: money management and budgeting, housekeeping, menu
planning, food preparation and nutrition
- Meet monthly with Case Manager Supervisor to discuss
participants and program compliance.
- Mediate issues between landlord and participant to maintain
- Ensure participants are getting the support they need from
their Family Services case manager.
- Responsible for all duties related to the administration of the
Youth program. Provide intensive case management to clients that
are homeless and have multiple barriers to housing stability.
- Assist applicants with completing the application.
- Help participants create support systems and participate in the
community as they desire.
- Help participants learn to live in housing, maintain their
housing in a safe manner, get along with fellow tenants and the
- Provide assistance with home maintenance and interpersonal
issues as needed.
- Work with the Housing Inspector to ensure units are following
HUD's Housing Quality Standards. Make sure landlords complete
necessary repairs on a timely basis.
- Send monthly occupancy payments and copies of receipts to Case
- Accurately maintain housing assistance payment calculations,
including monthly reconciliation with accounting and housing
management, monthly reports, and semi-annual notification to
- Develop and maintain a strong working relationship with various
service provider agencies to ensure smooth referrals of clients and
follow up on referrals to ensure that adequate and appropriate
services are being provided.
- Develop community partnerships and effectively market
- Maintain regular contact with the Case Manger Supervisor to
apprise him/her of client progress and to assist in the resolution
of potential problems.
- Complete well-organized case files that accurately reflect
- Complete paperwork and case notes accurately and on timely
basis. Ensure that case notes "tell the story" of the program
- Set up and maintain entries into CAPtain Database and in the
HMIS database in a timely manner and ensure accuracy.
- Be updated on all Newcap programs and other service agency
programs to more efficiently help clients.
- Follow Coordinated Entry policies and procedures and Order of
Priority set by the WIBOSCOC
- To assist youth in making lifestyle changes, developing skills,
and accessing the resources necessary to prepare for independent
and self-sufficient living as law-abiding citizens
- To ensure that each that is referred and accepted into the
program has appropriate living quarters, food and basic needs
- To manage the general health and physical development and
assist the youth in obtaining appropriate medical care.
- To ensure a safe and secure environment for the youth
- For DOC programs
- obtain authorization from the youth's parent and legal
- obtain all other permissions and agreements
- Conduct regular scheduled and random announced and unannounced
contacts with the youth and visits to the youth's apartment
- Must meet with the youth at least weekly in order to review the
youth's treatment plan and the youth's progress towards meeting
- Assess the youth's readiness for independent living at
admission, prior to discharge, and at regular intervals during
- Additional duties as assigned WORKING CONDITIONS: This work is
generally performed in an office environment. Much of the work will
take place in the field across the county. Some overnight is
required. EFFORT: Long periods of time working at a computer
terminal. Use of keyboard may be stressful to hand or wrists. Must
be able to see, hear, and speak. Frequent handling and fingering,
reading, working with information, standing, walking. Occasional
lifting up to 25 pounds, reaching, climbing, stooping. Minimal
evening and weekend are required. MACHINES, TOOLS, EQUIPMENT
Computer, cell phone, printer, photocopy machine, fax machine,
calculator, shredder, telephone, van or car. MINIMUM
- Bachelor's Degree in business, communication, public
administration, human-service related field or 2 years in a human
service-related field and working with HUD, HMIS, housing, or
vulnerable population preferred. A combination of education,
training, and experience that results in demonstrated competency
performing the work may be substituted.
- Ability to travel to training sessions, which maybe
- Experience working with homeless youth is desired. ABIILITIES
- Ability to read, write using proper grammar/punctuation, and
- Possess organizational, planning and analytical skills
- Computer skills
- Experience with word processing, spreadsheets, and public
- Ability to perform tasks with minimal supervision or
- Ability to identify, communicate and assist in responding to
the need in the county. SPECIAL REQUIREMENTS
- Must possess a valid driver's license.
- Must pass a criminal background check.
- Must pass physical exam as it pertains to the job
- Must be able to maintain the confidentiality of any information
encountered. PHYSICAL DEMANDS Employee must be ale to successfully
perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Keywords: Newcap, Inc., Green Bay , Youth Housing Case Manager, Executive , Green Bay, Wisconsin
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