Customer Service Manager
Company: PrincetonOne
Location: Wausau
Posted on: February 26, 2021
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Job Description:
The ideal candidate is responsible for leading a team of trained
product experts who provide our customers with a delightful,
frictionless experience. Responsibilities* Provide leadership and
coaching to assure that all employees succeed in meeting individual
performance goals as well as career growth* Establish performance
benchmarks and hold team to those goals* Resolve customer conflicts
and handle escalation proceduresQualifications* Bachelor's degree
or equivalent experience * 3+ years' of customer service *
Excellent written and verbal communication skills * Proficiency in
Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Keywords: PrincetonOne, Green Bay , Customer Service Manager, Executive , Wausau, Wisconsin
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