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General Manager, Lambeau Field and Titletown

Company: Delaware North
Location: Green Bay
Posted on: September 24, 2022

Job Description:

The OpportunityDelaware North Sportservice is searching for a General Manager to lead our team at Lambeau Field and Titletown in Green Bay, Wisconsin. Our ideal General Manager candidate shares our passion for delivering the highest quality of service to our guests - taking great pride in your work and the impact you have on a moment or occasion. You're an inspiring leader who understands that training and developing your team is critical to the operation and you manage people, processes, budgets, and expenses successfully and effectively.At Delaware North, we care about our associates. We are committed to invest in our people's personal and professional journeys, without you, there is no us. These are just some of the benefits we offer: health, dental, and vision insurance, 401(k) with company match, performance bonuses, paid vacation days and holidays, and generous friends-and-family discounts at many of our hotels and resorts. Click here to learn more (https://dn.careers/jvuf9q) .Responsibilities

  • Maintain positive client relations through effective communication and prudent financial practices, while providing efficient services and quality products.
  • Develop and manage all vendor relationships.
  • Hire, train, and develop management team and ensure all associates and volunteers at the venue are supported and managed effectively in order to provide an optimal experience for guests and associates.
  • Determine and control staffing levels in an effort to maximize net returns to Delaware North and the client while maintaining guest service levels.
  • Make operational recommendations and establish prices for products and services within approved budget.
  • Be held accountable for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment.
  • Project manage as required.
  • Ensure compliance with federal, state, local, and company regulations regarding sale of alcohol, OSHA, payroll, employment, and EEO guidelines.
  • Verify, prepare, and submit reports and monthly projections as required as well as ensure effective systems for inventory and payroll procedures are in place.Qualifications
    • Minimum of 10-12 years management experience in the contract foodservice industry, encompassing concessions, premiums, catering and restaurants in a sports venue.
    • Extensive sustainability experience required.
    • Bachelors degree in business management or similar.
    • Ability to communicate with various levels within the organization.
    • Operational financial management accountability and budgeting experience.
    • Prior project management experience preferred.
    • Experience in a top 5 arena with NPO environment preferred.Who We AreDelaware North has operated concessions, premium dining and restaurants at the Green Bay Packers' Lambeau Field since 2012. At Titletown we manage The Turn, featuring Topgolf Swing Suites, and operate special events including seasonal sledding and ice skating.At Delaware North, youll love where you work, who you work with, and how your day unfolds. Whether its in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, theres no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, Green Bay , General Manager, Lambeau Field and Titletown, Executive , Green Bay, Wisconsin

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