Business Operations Manager
Company: Fleet Farm
Location: Appleton
Posted on: May 3, 2024
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Job Description:
Do you have a passion for leading others?Do you have a
forward-thinking mindset and have the drive to bring your team to
the next level?Are you always looking for continuous improvement
opportunities?If so, this opportunity is for you!
The Operations Manager is responsible for providing leadership in
the following key store areas: Front End Operations, Convenience
Store / Gas Operations, Facilities, Scheduling / Labor Management,
Pricing / Inventory Coordination, Reset/Project Coordination, and
Loss Prevention.
Job duties:
Train, coach, and mentor your team to develop consistent and Best
in Class execution and customer service.
Oversee the development and execution of individual development
plans for each of your direct and indirect reports.
Ensure that all areas are staffed according to budget and maximized
for customer needs.In conjunction with human resources, hire,
train, develop, and manage the performance of all Team Members.
Responsible for monitoring store wage and expense control
programs.
In conjunction with the General Manager and human resources,
identify wage and expense budget variances and take corrective
action where necessary.
Responsible for oversight of all cash management policies,
procedures, and practices.
Responsible for the implementation, audit, and administration of
the Fleet Rewards Visa, Store Credit Card, and Loyalty Program.
Provide guidance and oversight for Customer related issues, as
needed.
In conjunction with the Loss Prevention Lead, oversee all efforts
to reduce shrink activity through education, awareness, and
compliance.
Positive promotion of Fleet Farm customer loyalty program, credit
card, and other company initiatives.
Job Requirements and Education:
- Bachelor's Degree in Business, Marketing or related field or
equivalent relevant experience
-5 years of management experience within a Big Box retailer
preferred.
- Proven ability to lead, coach, and build relationships in a fast
paced environment.
- Must be able to direct and motivate a diverse population that
includes full- time and part-time team members.
- Demonstrated ability to act decisively with implementing
solutions, planning and delegating tasks, monitoring and achieving
goals, and responding to change.
- The ability to work a flexible schedule and have open
availability, including days, nights, weekends, and holidays is
required.
Keywords: Fleet Farm, Green Bay , Business Operations Manager, Executive , Appleton, Wisconsin
Click
here to apply!
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