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Customer Service Representative

Company: EuroPharma
Location: Green Bay
Posted on: May 16, 2022

Job Description:

Job Description Are you a Customer Service Representative with a positive professional attitude? This may be a perfect opportunity for you to be part of an awesome employee-owned company We are EuroPharma. Our vision is simpleto provide clinically effective nutritional supplements and remedies that improve the health of America, one person at a time. 'Our Passion Is Your Health' is more than just a motto for us. Our enthusiastic staff is truly passionate about bringing effective, proven, high quality products to our customers. As one of our dynamic Customer Service Reps your responsibilities will be: Manage large amounts of incoming calls. Generate sales leads. Identify and assess customers--- needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools. Accurately process customer transactions including orders and returns. Manage time effectively, meet goals, and work effectively with other members of the EuroPharma sales and marketing team. Present a professional image to customers and provide high levels of customer service. Keep up to date with new product line, and/or pricing policies. Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution is satisfactory. Keep records of customer interactions, process customer accounts and file documents. Keep up to date on competition, competitive issues, products and markets for supplements. Required Qualifications include: Two years--- experience in customer facing or servicing role Proficiency in Excel, Outlook, and Word Proven customer support skills Strong verbal and written communication skills Team Player Preferred Qualifications Experience utilizing a CRM system for customer notes, placing orders, and returns Knowledge of health industry/health product selections EuroPharma offers an exceptional work environment with awesome perks including employee discounts on health supplements Check us out Company Description At EuroPharma, our quest is to improve the health of America one person at a time. Our Passion is Your Health is more than just a motto for us. Our enthusiastic staff is truly passionate about bringing effective, proven, life-changing products to our customers. If you are great with interpersonal relations, have a positive attitude, and want to make a difference in the quality of life for people, apply today We love our company. We think you will, too.

Keywords: EuroPharma, Green Bay , Customer Service Representative, Hospitality & Tourism , Green Bay, Wisconsin

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