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Customer Service Representative

Company: Kelly Services
Location: Appleton
Posted on: September 19, 2019

Job Description:

Job Description

Kelly Services is hiring for Client Services Representatives in Appleton, WI. These entry-level, Temp-to-Hire positions are an excellent opportunity to apply your current customer service skills while gaining valuable industry experience!

POSITION DETAILS

Pay Rate: $13.50/hours

Schedule: Chose your schedule between the hours of 7am and 7pm (Must be able to attend training for 3 weeks from 8am-4:30pm)

JOB FUNCTIONS

Connect with existing and potential customers while working on projects requiring strong customer service skills to covert the call to a sale and connect them with a sales representative while ensuring adherence to corporate and department policies and procedures.



  • CSRs are responsible for processing various incoming and outgoing sales focused phone calls for assigned clients and programs in accordance with policies, procedures, quality standards, and federal laws and regulations
  • Call processing includes presenting offers, overcoming caller objections, transitioning between script elements, obtaining, entering, and verifying customer information (e.g. names, addresses, credit card numbers, etc.), answering questions, resolving issues and providing customer service
  • Agents should maintain established quality and completed calls per hour goals while supporting company goals and objectives
  • Maintain excellent product knowledge regarding product offers, pricing and upsells


    QUALIFICATIONS

    Must be 18 or older and have a High School Diploma or GED required



    Highlights

    Apply Now:



    • Email 6470@kellyservices.com ATTN: Tennille
    • Call Kelly today at 920.733.0104 Ask for Tennille
    • Walk In: 4737 Michaels Drive, Appleton Ask for Tennille


      Why Kelly--?As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping

      you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ

      each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.About Kelly--At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a

      leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable

      a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety

      of workstyles, skill levels, and industries around the world.

      Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,

      individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

Keywords: Kelly Services, Green Bay , Customer Service Representative, Hospitality & Tourism , Appleton, Wisconsin

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