GreenbayRecruiter Since 2001
the smart solution for Green Bay jobs

Senior Developer AI/ChatBot/IVR/IVA/Telecom/Contact Center

Company: Vital Tech Solutions
Location: Green Bay
Posted on: March 24, 2020

Job Description:

Join an innovative company, with a great culture and strong partnerships to help the community.Senior Developer AI/ChatBot/IVR/IVA/Telecom/Contact Center (Permanent Hire, Great Benefits, No Sponsorship)Responsibilities:Develops, implements, configures, and integrates customer self-service applications with telecommunications and contact center technologies.Utilizes knowledge of Artificial Intelligence (AI)/Virtual Agents/ChatBots for voice, text/SMS, apps/messenger and/or email communications.Installs, supports, and maintains telecommunication and data communication systems.Ensures proper performance of Cloud, remote and onsite systems.Involved with hardware and software installations, upgrades, and patching of systems.Troubleshoots network hardware, software systems, and related applications.Collaborates with Network Architects/Engineers, Software Developers, and/or outside vendors for network design and to resolve complex technical issues in a timely manner.Develops and maintains system documentation, guidelines, and training as needed.Requirements:5+ years of experience in Integrated Contact Center, VOIP, Telecom, and NetworkingArtificial Intelligence (AI)/Virtual Agents/Chatbots, Robotic Process Automation (RPA), Natural Language Processing (NLP/NLU/NLG), and/or real-time speech analyticsIntegrations with enterprise phone systems, text/SMS, social media, or apps/messengerRules-based routing based on AI/algorithms, agent skills, and customer circumstancesDial Plans and Interactive Voice Response (IVR)/Intelligent Voice Automation (IVA)Cloud & Blade/Servers, Load Optimization, & Network protocols knowledge a plusSwitches, routers, wiring, wireless controllers & access points knowledge a plusAssociate's or Bachelor's Degree in IT field preferred, Certifications a plus

Keywords: Vital Tech Solutions, Green Bay , Senior Developer AI/ChatBot/IVR/IVA/Telecom/Contact Center, IT / Software / Systems , Green Bay, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Field Service Tech
Description: Job Description br br Kelly Services is currently looking for a Direct-Hire, Full Time, Field Tech on 1st shift with occasional 2nd 3rd shifts if necessary. br br Job Duties Include: br br (more...)
Company: Kelly Services
Location: Appleton
Posted on: 04/10/2020

Senior IT & Digital Commerce Manager - Sheboygan , WI
Description: I am currently working on a digital transformation leadership role with one of our long-standing clients in the Manufacturing sector. Our client
Company: FRG Technology Consulting
Location: Sheboygan
Posted on: 04/4/2020

Web Developer
Description: We are the fastest growing employer of emerging tech talent in the U.S. Revature is looking to hire over 300 Web Developers in the next 4 weeks who want to build their experience. One day someone is going (more...)
Company: Revature
Location: Green Bay
Posted on: 04/3/2020

Request a Mobile Signing Notary!
Description: Request a Mobile Signing Notary Certified Mobile Notary Service is our priority is in ensuring your success. There simply is no better choice for a loan signing company Certified Mobile Notary Services (more...)
Company: Certified Mobile Notary Service
Location: Green Bay
Posted on: 04/7/2020

Software Developer
Description: Job Description Full Stack Developer6 month contract to hireSoftware Developer The Software Developer supports, in an independent manner, the technical designing, development, implementing and governance (more...)
Company: Ambient Consulting
Location: Appleton
Posted on: 04/10/2020

Trane - Field Service Technician - Wisconsin Talent Pool
Description: This is not an application for a specific opening - You are opting into a Talent Community and letting Trane know you are interested in a Technician position at one of our Wisconsin locations At (more...)
Company: Commercial HVAC NA and EMEA
Location: Appleton
Posted on: 04/4/2020

Corporate Risk Data Analyst (SQL Based) - Milwaukee or Green Bay
Description: Job Summary Under supervision and guidance, the Corporate Risk Intelligence Analyst:-- Performs data analysis and rule recommendations. Generates on-going and ad-hoc reporting. Acts as a liaison between (more...)
Company: Associated Bank
Location: Green Bay
Posted on: 04/3/2020

Director, Information Systems
Description: We're looking for a candidate to fill this position in an exciting company. ul li Direct daily operations of Information Services department, analyzing workflow, establishing priorities, developing (more...)
Company: Beacon Technologies
Location: Appleton
Posted on: 04/10/2020

Senior Software Engineer (Cobol)
Description: DescriptionHumana is seeking a Senior Software Engineer that will develop an understanding of Humanas business needs and translate those needs into technological systems, design specifications and solutions. (more...)
Company: Humana
Location: Green Bay
Posted on: 04/6/2020

In-Home Usage Tester (Product Tester from home) Part-time
Description: American Consumer Panels reg , located at One World Trade Center, 285 Fulton St., Suite 8500 New York, NY, 10007, is looking to fill the position listed below nationwide : br br In-Home Usage Tester (more...)
Company: American Consumer Panels
Location: Sheboygan
Posted on: 04/4/2020

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Green Bay RSS job feeds