Field Service Technician

Company: Totani America
Location: De Pere
Posted on: May 16, 2022

Job Description:

Field Service Technician Totani America is a wholly owned subsidiary of the Totani Corporation, which is headquartered in Kyoto, Japan. Totani is recognized as THE world leader in bag and pouch making machines. Its current products include high-speed machines primarily used for the production of pouches for the food and pet food industry. Totani machines are well known for their robust design, reliability, safety and industry leading support. Totani America is looking to add a Field Service Technician to its world class team. In this role you will serve as the face of our company and enjoy a balance of office and field work. In house and field training is provided as well as opportunities to learn from our team in Japan. If you want to work in a fast-paced environment for an industry leading company, come and join us today Field Service Technician Responsibilities: Provide direct assistance to customers throughout Mexico and North America Installation and startup of pouch and bag machinery Service visits at customer locations Train customers on preventative maintenance and operation of machines Build strong and productive working relationships with customers Comprehend customer requirements and make appropriate recommendations for machine/process improvements Manage a variety of different projects in a variety of manufacturing environments Work independently after training period Technical support by phone and email Field Service Technician Requirements: Associates or Bachelor's Degree Work experience in Automation, Engineering, Electronics, Maintenance, or a related field is helpful but not required Above average computer skills and the ability to document your work in a professional manner Ability to work flexible hours and travel as required ( average travel for the year is 30-50%) Can interpret/explain technical drawings/blueprints Ability to interact with customers on a friendly and professional level Willingness to learn and grow with Totani America Why join the team at Totani America? Excellent compensation plan with a significant yearly bonus Supportive company culture, advancement opportunities and a comprehensive training program. Health insurance, PTO, retirement plan and much more

Keywords: Totani America, Green Bay , Field Service Technician, IT / Software / Systems , De Pere, Wisconsin