Field Service Technician
Company: Totani America
Location: De Pere
Posted on: May 16, 2022
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Job Description:
Field Service Technician Totani America is a wholly owned
subsidiary of the Totani Corporation, which is headquartered in
Kyoto, Japan. Totani is recognized as THE world leader in bag and
pouch making machines. Its current products include high-speed
machines primarily used for the production of pouches for the food
and pet food industry. Totani machines are well known for their
robust design, reliability, safety and industry leading support.
Totani America is looking to add a Field Service Technician to its
world class team. In this role you will serve as the face of our
company and enjoy a balance of office and field work. In house and
field training is provided as well as opportunities to learn from
our team in Japan. If you want to work in a fast-paced environment
for an industry leading company, come and join us today Field
Service Technician Responsibilities: Provide direct assistance to
customers throughout Mexico and North America Installation and
startup of pouch and bag machinery Service visits at customer
locations Train customers on preventative maintenance and operation
of machines Build strong and productive working relationships with
customers Comprehend customer requirements and make appropriate
recommendations for machine/process improvements Manage a variety
of different projects in a variety of manufacturing environments
Work independently after training period Technical support by phone
and email Field Service Technician Requirements: Associates or
Bachelor's Degree Work experience in Automation, Engineering,
Electronics, Maintenance, or a related field is helpful but not
required Above average computer skills and the ability to document
your work in a professional manner Ability to work flexible hours
and travel as required ( average travel for the year is 30-50%) Can
interpret/explain technical drawings/blueprints Ability to interact
with customers on a friendly and professional level Willingness to
learn and grow with Totani America Why join the team at Totani
America? Excellent compensation plan with a significant yearly
bonus Supportive company culture, advancement opportunities and a
comprehensive training program. Health insurance, PTO, retirement
plan and much more
Keywords: Totani America, Green Bay , Field Service Technician, IT / Software / Systems , De Pere, Wisconsin
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