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Network Operations Coordinator 4

Company: Humana
Location: Green Bay
Posted on: August 16, 2019

Job Description:

Description The Network Operations Coordinator 4 maintains provider relations to support customer service activities through data integrity management and gathering of provider claims data needed for service operations. The Network Operations Coordinator 4 assumes ownership and leads advanced and highly specialized administrativeoperationalcustomer support duties that require independent initiative and judgment. Responsibilities The Network Operations Coordinator 4 manages provider data for health plans including but not limited to demographics, rates, and contract intent. Manages provider audits, provider service and relations, credentialing, and contract management systems. Executes processes for intake and manage provider perceived service failures. Decisions are regarding the daily priorities for an administrative work group andor external vendors including coordinating work activities and monitoring progress towards schedulesgoals, and often oversees work of others andor is the primary administrative owner of a main process, program, product or technology. Works within broad guidelines with little oversight. Required Qualifications High School Diploma or equivalent 2 + years of provider relations experience Intermediate skills in Microsoft Word and Excel Preferred Qualifications Provider contract interpretation experience Previous account management or project management Knowledge with medical claims Valid drivers license and reliable transportation Additional Information Scheduled Weekly Hours 40

Keywords: Humana, Green Bay , Network Operations Coordinator 4, IT / Software / Systems , Green Bay, Wisconsin

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