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CPC Supervisor

Company: CIOX Health
Location: Green Bay
Posted on: December 4, 2019

Job Description:

Job Details Overview A CPC Supervisor for CIOX Health will assist the CPC Manager with all aspects of running a smooth and efficient operation in the Processing department. A CPC Supervisor will oversee and train employees in the processing department. Prepares and/or monitors workflow, quality and production.Responsibilities - Responsible for upholding security and confidentiality regulations, company policies and procedures, and maintaining a high level of professionalism and good rapport with CIOX staff members. - Assist in selecting, interviewing, hiring and terminating employees - Performs quality reviews and assists in evaluations of employees - Responsible for training and orientation of employees in company, facility and region specific functions - Participate in counseling sessions of processing personnel and makes probationary or termination recommendations when necessary. - Reports and makes recommendations to manager regarding workflow, quality, and production, methods to increase productivity and performance issues. - Distribute workflow to processing personnel. - Position is the subject matter expert of the department performing work in accordance with departmental and CIOX Health policies and procedures. - Checks each set of records to ensure that proper information has been copied and that protected health information has not been inappropriately released. - Uses computer system for data entry, quality assurance and billing process. - Monitors Reject Queue returning orders to appropriate employee for correction and/or follow up. - Conducts business on the telephone as needed while maintaining excellent customer relations skills - Performs DVD/CD production for patient, requester and RAC orders - Answers day to day questions posed by employees, clients and requesters - Prepare and distribute month-end reports on the first work day of each month. - Attends mandatory employee in-service meetings and/or training sessions, if so directed. Qualifications - High school diploma or GED equivalent required. - 2 years of Central Processing experience required. - Friendly, professional manner of communication. Good customer service skills. - Must have typing, keyboard, and computer experience. - Medical Terminology class is strongly encouraged. - Experience in the follow fields would be beneficial: Data Entry, Medical Records, Health Care, Insurance Claims Processing and Proof Reading/Editing of Documents. - Strong attention to detail is desired. Ability to stay organized while working quickly. - Required to take and pass a 90-day ROI Certification course with a score of 85% or higher. - Passing annual Introductory HIPAA examination. (Testing to be given annually in accordance with employee review.) Recommended skills Client Rapport Customer Service Data Entry Typing Billing Claims

Keywords: CIOX Health, Green Bay , CPC Supervisor, Other , Green Bay, Wisconsin

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