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Customer Support Representative - Part time with Benefits

Company: Schneider
Location: Green Bay
Posted on: December 4, 2019

Job Description:

Job Details Company Overview Schneider is seeking a Customer Support Representative to join our thriving team! Our Customer Support Reps are high-energy, dedicated, and innovative members of our global organization. You will be entrusted to build customer relationships through many channels of the order process in a fast paced, multi-system environment, and will take complete ownership of the freight by creating and tracking orders, anticipating problems and providing creative solutions to exceed customer expectations. If this sounds interesting, we want to talk to you about joining our organization! About the role: - Ability to work a non-traditional and part time schedule: Tuesday, Friday and Saturday 2 pm - Midnight - Competitive hourly wage: starting pay between $14.60/hr. - $18.30/hr. plus shift pay of either $1.25/hr. or $2.00/hr. based on hours worked - You will develop and maintain strong customer relationships with your customer group by relationship building and communicating via telephone, email and other modes of communication. - You will anticipate, identify, manage and proactively work to seek solutions for potential problems for the enterprise and our customers. - You will review customer orders for accuracy to ensure all information provided is accurate. As an associate you will enjoy a strong work/life balance that includes paid vacation and holidays along with paid personal time off. You will also have access to medical, dental, and vision insurance and enjoy our company-paid life insurance and 401(k) savings with a company funded retirement plan. Schneider values individual development and offers a wide variety of opportunities through company-paid training and more than 170 personal development courses. What are you waiting for, you will love it here! Check us out if you: - Are a high School graduate and have 1-2 years of work experience. - Are proficient in Windows based computer systems (Excel, Word). - Have a passion for customer service, are skilled in relationship building, are an effective negotiator, have a high tolerance for stress and are detail oriented. - Are Bilingual (English/Spanish) preferred. Company Overview: Schneider is a premier provider of transportation and logistics services. Our legacy started in 1935 with one man, one truck and one dream. Since then, we've grown and evolved to become a $5 billion company (2018 revenue) with one of the broadest portfolios of services in the industry delivering superior customer experiences. The Schneider Way: - We treat our customers, associates, shareholders and suppliers with integrity, dignity and respect. - We are a desirable employer due to our dedication to achieving mutually beneficial, lasting relationships. - We are a responsible member of the community. Core Values: - Safety-first and always - Integrity in every action - Respect for all - Excellence in all that we do Rise to the challenge and become a part of the Schneider family. Be the difference with a leader in an industry that impacts the world. Apply today at [ Link removed ] Schneider is an equal opportunity employer. Recommended skills Spanish Language Negotiation Multilingualism English Language Microsoft Excel Microsoft Windows

Keywords: Schneider, Green Bay , Customer Support Representative - Part time with Benefits, Other , Green Bay, Wisconsin

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