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Systems Admin I

Company: Kforce Technology Staffing
Location: Green Bay
Posted on: March 27, 2020

Job Description:

RESPONSIBILITIES Kforce is looking for an experienced Systems Admin for a great, growing company in Green Bay, WI. Summary This is a direct hire position and will be converted once proven. The primary role of this position is to assist in Server management which includes installing, maintaining and upgrading IT systems, e.g., computer workstations, printer resources, and systems supporting the organization which includes the need to determine and resolve related problems and issues. This position is also responsible in assisting in the design of company Information Technology systems and processes. Essential Duties and Responsibilities Provide Excellent Customer Service 100 Ticket Documentation Manage Expectations of all Customers Creation of Knowledge Base Entries Participate in the after-hours support rotation Technical Hardware Support Demonstrate Effective Team Communication Handle Escalation from the Service Desk and Infrastructure teams Follow all SOPs Participate in End User and Service Desk Training Meet SLAs on ticket response Participate in the Onsite and Remote Support of Customers Prioritize the work of self and others Advocate for the Customer Support and Maintenance of a Core System(s) Support and Implementation of Core System(s) Systems Documentation According to Standards Completing Project Tasks on Time Facilitate System Upgrades REQUIREMENTS Associate's degree or equivalent from two-year College or technical school or one plus year of related experience andor training or equivalent combination of education and experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge, skill, andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Kforce is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology Staffing, Green Bay , Systems Admin I, Other , Green Bay, Wisconsin

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