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Senior Account Administrator

Company: Schneider Electric (U K) Ltd.
Location: Green Bay
Posted on: November 22, 2020

Job Description:

Senior Account Administrator Full-time Mon-Fri 1st Shift 1st Shift Schneider is seeking a customer service focused Senior Account Administrator to be responsible for overseeing the entire logistics operation for a specific customer. You will be accountable for maintaining synchronization of the supply chain between various organizations, customers, and suppliers by understanding critical planning and logistics systems and processes. About the role: Overall accountability for customer experience (service, engagement, responsiveness, ease of doing business, value). Develop and manage a business relationship with key stakeholders such as the customer, carrier, vendors and internal associates that allows for significant, ongoing value for both the customer and Schneider beyond the day-to-day execution. Develop a thorough understanding of the customer supply chain in order to identify and sell continuous improvement solutions that provide value to the customer (supply chain efficiencies to include cost savings and service improvement). Analyze and recommend innovative improvements to existing systems, procedures and issues impacting customers/carriers, focusing efforts on identifying the root cause of recurring issues and developing an action plan to eliminate the issue. In conjunction with sales and the customer, develop and execute a strategic plan that allows both businesses to grow profitably. This includes business execution, creation of business rules, determination of work processes and consistent communication to achieve customer Key Performance Indicators (KPIs). As an associate you will enjoy a strong work/life balance that includes paid vacation and holidays along with paid personal time off. You will also have access to medical, dental, and vision insurance and enjoy our company-paid life insurance and 401k savings with a company funded retirement plan. Schneider is dedicated to continuous individual development and offers a wide variety of opportunities through company-paid training and more than 170 personal development courses. What are you waiting for? You will love it here! Ideal candidates will have: Bachelor's degree in Transportation or Logistics preferred, and a minimum of 4 years relevant experience Effective written, oral and listening skills with the ability to develop and maintain relationships Ability to influence, resulting in a positive outcome Strong problem solving and decision making skills with the ability to analyze various courses of action and make recommendations Company overview: Schneider is a premier provider of transportation and logistics services. Our legacy started in 1935 with one man, one truck and one dream. Since then, we've grown and evolved to become a nearly $5 billion company (2019 revenue) with one of the broadest portfolios of services in the industry delivering superior customer experiences. The Schneider Way: We treat our customers, associates, shareholders and suppliers with integrity, dignity and respect. We are a desirable employer due to our dedication to achieving mutually beneficial, lasting relationships. We are a responsible member of the community. Core Values: Safety- first and always Integrity in every action Respect for all Excellence in all that we do Rise to the challenge and become a part of the Schneider family. Be the difference with a leader in an industry that impacts the world. Apply today at Schneider is an equal opportunity employer. Diversity, Equality and Inclusion at Schneider: Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, gender, age, religion, sexual orientation, experience and background. We find that this diversity and openness ensures that all our associates have equal access to opportunities and resources to contribute fully to the organizations success, and it fuels innovation, improves strategic thinking and cultivates leadership. Navigate to the following link to learn more about DEI at Schneider. Customer Service USA-WISCONSIN-Green Bay Oct 29, 2020, 11:44:59 AM

Keywords: Schneider Electric (U K) Ltd., Green Bay , Senior Account Administrator, Other , Green Bay, Wisconsin

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