Student Accounts Coordinator
Company: Northeast Wisconsin Technical College
Location: Green Bay
Posted on: January 13, 2021
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Job Description:
This position is responsible for providing clear communication
and support to customers, while ensuring the customer has a
satisfied experience. The Coordinator must be able to work with
confidence, consistent accuracy, and independence. The person in
this role will be expected to work with the complexity of the
different student financial information systems and a wide range of
other business processes. Responsible for leading the development
and implementation of financial resources, communication outcomes,
and coordination with teams across the campus to evaluate processes
for efficiency and continuous improvement. Job Requirements:*
Manage all aspects of cashiering operations related to student
information system across college wide. Act as liaison to staff by
providing peer coaching and subject matter expert guidance to
research and troubleshoot the complexity of the different student
financial information systems and a wide range of other business
processes.* Collaborate and coordinate with teams across campus to
evaluate and streamline cashiering and Student Financial processes
for efficiency and continuous improvement to enhance the customer's
experience. * Lead and facilitate the development and
implementation of system set up and upgrades, operational changes,
and conducting audits of cash receipting stations. * Design,
organize, and facilitate materials to assist in maintaining an
accurate information sharing system campus wide related to
cashiering and Student Financials processes. * Oversee the set up
and managing of payment plans at the college in order to provide a
variety of payment options to support student success by meeting
their educational financial needs. * Assist with the overall
operations of student financial services, paying for college
options, billing and receivable, and all activities associated with
student and external organizational financial accounts in
compliance with federal state regulations and college policies
along with standard accounting and financial procedures.* Schedule,
coordinate, and process all Student Finance-related functions,
including billing, payment processing, third party funding,
refunds, 1098T tuition statements, aging of accounts, etc. to
ensure accuracy, timeliness and completeness. * Provide additional
support to Enrollment Services department deemed necessary for
student success.* Complete special projects as needed.Computer
Skills Microsoft Office Suite, specifically Excel, data management
system (PeopleSoft preferred).
Keywords: Northeast Wisconsin Technical College, Green Bay , Student Accounts Coordinator, Other , Green Bay, Wisconsin
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