Provide administrative support, performs clerical and customer
service functions, as well as non-technical duties in the
Prepares statistical reports (degree of report varies by PSR
level) and performs clerical functions such as preparing and
sending outgoing mail, distributing incoming mail, maintaining
filing systems, entering data and maintaining databases, typing
documents and correspondence, photocopying, scanning, and faxing.
Greets visitors and communicates with patients and providers.
Checks patient's in and out, obtaining necessary/ required
documentation. Schedules basic patient appointments.
Verifies and enters demographic information into EMR/ Practice
Management System. Completes medical record release requests.
Places, answers, and directs phone calls and distributes
Controls basic accounting functions such as checking invoices,
making deposits, and managing petty cash. Collects patient co-pay,
co-insurance, and prior balances. Maintains daily batches and
performs end-of-day functions and balancing.
Handles information requests, including reviewing files and
records, answering inquiries, and responding to incoming work
requests. Prepares patient records for all patient appointments to
include outreach locations.
High school diploma or equivalent
Associate's degree (Preferred)
- Years of relevant experience may be substituted for required
Requires critical thinking skills, decisive judgment and the
ability to work with minimal supervision.
Must be able to work in a stressful environment and take
Minimum Work Experience
6 months office experience (Preferred)
6 months medical record experience (Preferred