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Technical Writer

Company: Foundation Finance
Location: Rothschild
Posted on: June 12, 2021

Job Description:

About Foundation Finance:Foundation Finance Company (FFC) is one of the fastest-growing consumer finance companies in the U.S. We work with home improvement contractors nationwide to help them close more sales through the use of flexible financing plans. FFC's full-spectrum lending approach has driven billions in originations and helped many customers make needed improvements to their homes. We're making big investments in both infrastructure and employee talent to keep up with our growth, so the time is right to join our team! It's a fast-paced environment with room to advance. We offer a competitive salary, medical/dental/vision benefits, 401(k) with company match, a casual dress work environment and much, much, more.To learn more, check us out on Facebook at " ." If you think you have what it takes to help our team succeed then apply today!SummaryThe Technical Writer develops, writes, and edits material for reports, manuals, briefs, proposals, instruction books, catalogs, communications, and related technical and administrative publications in print or electronic media by performing the following duties.Essential Duties and Responsibilities include the following. Other duties may be assigned.Work with Human Resources and department leaders to determine operating procedure and detail needs.Plan, develop, organize, write and edit operational procedures and manuals.Writes and edits technical documents including reference manuals and product manuals.Writes and edits procedural documentation such as user guides and manuals.Determines the type of publication that will best serve the project requirements.Meets with department managers, subject matter expert and program managers to learn about specific products and/or processes.Researches company policies, procedures and business models to fully understand business needs.Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.Plans writing processes and sets timelines and deadlines.Creates or works with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding a product or process.Gathers feedback from company stakeholders to improve technical documents.Performs other related duties as assigned.Assists Human Resource department with administrative needs. Supervisory ResponsibilitiesThis job has no supervisory petenciesTo perform the job successfully, an individual should demonstrate the following competencies:Planning & Organization Integrates changes smoothly; plans for additional resources; prioritizes and plans work activities; sets goals and objectives; uses time efficiently; works in an organized manner.Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.Job Knowledge Competent in required job skills and knowledge; displays understanding of how job relates to others; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; uses resources munications- Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.Written Communications - Edits work for spelling and grammar. Presents numerical data effectively. Varies writing style to meet needs. Writes clearly and itiative - Asks for help when needed, looks for and takes advantage of opportunities, seeks increased responsibilities, takes independent actions and calculated risks, undertakes self-development activities and volunteers readily.Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceBachelor's degree (B. A.) in English, Technical Writing or related field, and one to two years related experience and/or training; or equivalent combination of education and experience.Language SkillsAbility to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format.Mathematical SkillsAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra to practical situations.Reasoning AbilityAbility to break complex processes down into teachable paths in written format for a wide audience. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in oral, written, mathematical, schedule or diagram form and deal with several abstract and concrete variables. Strong analytical puter SkillsTo perform this job successfully, an individual should be proficient in Microsoft Word, Microsoft Excel, Internet software, and Email software.Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee will spend a significant amount of time sitting, using hands to finger, handle, or feel, and talking and hearing. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.

Keywords: Foundation Finance, Green Bay , Technical Writer, Other , Rothschild, Wisconsin

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