Restaurant Host/Cashier
Company: Perkins - Northcott Hospitality
Location: Green Bay
Posted on: January 27, 2023
|
|
Job Description:
At Perkins Restaurant & Bakery our employees are part of the
Perkins extended family and the families we serve. And you'll be
responsible for making special days memorable and everyday meals
something extraordinary. - At Perkins where we've experienced years
of success through ensuring 100% guest satisfaction on every visit.
If you want to work and grow with a company who has a proven track
record of success, has an unmatched commitment to their employees
and employees the best in the industry, you are in the right place!
We respect one another for our talent, creativity and individual
differences. We bring our greatest individual strengths to achieve
success as a team. If career growth is what you are looking for- we
got that too! -
SUMMARY OF POSITION
Provides friendly and efficient service to guests according to
company policies, procedures, programs and performance standards.
Performs all duties to maximize guest satisfaction and quality of
work environment as directed by Manager on Duty. - Controls the
flow of business in the dining room so guests feel welcome and
comfortable. Check out Guests at the register. Provides genuine
hospitality to each guest ensuring their dining experience is
highly satisfactory. -
POSITION ACTIVITIES AND TASKS
Host Activities and Guest Interaction
Reports to work well-groomed, in clean and proper uniform and at
all times practices good personal hygiene.
Opens the door as guests enter and leave the building.
Uses greeting, seating and waiting list procedures. Seats guests in
a friendly and timely manner in person or on telephone.
Anticipates, identifies and corrects system breakdowns to achieve
maximum guest satisfaction.
Completes wait sheets -
Greet and Seat - Welcome new Guests as they arrive and show them to
their seats. - Make a friendly first impression. Describe features,
soup of the day, etc.
Take Cash - Check out Guests at the register. - Ask Guests, "How
was your meal and service?" Thank Guests and invite them to
return.
Hospitality - Move through the dining room regularly and ensure
Guests have all items needed. - Be attentive - make Guests feel
special.
Sell Bakery - Offer specific suggestions for take-out bakery items.
- Efficiently package to-go orders.
Clean - Ensure that the cashier area, bakery cases and displays,
lobby area, entryway and Guest restrooms and dining room stay clean
throughout the shift.
Ensures menus are clean
-
Assist Crew Members
Processes To-Go orders -
Maintains guests' needs throughout their dining experience by
assisting servers with pre bussing procedures
Sweeps floor around tables to assist servers were needed
Performs side work during shift downtime including but not limited
to; rolling silverware, restocking cleaning works stations and
bussing tables, etc.
Provides assistance to all servers and bus persons in order to
execute service standards.
Ensures 100% guest satisfaction on every visit.
Communicates with Manager on Duty and coworkers regarding
product/service deficiencies, equipment, safety problems. Etc.
Keeps General Manager and Manager on Duty informed of problems
and/or issues and proposes alternative solutions for
consideration.
-
PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS
Extensive standing and walking for up to 8 hours
Must be able to see at a distance (20) feet, at close range (12
inches), distinguish between shapes and utilize peripheral vision
to avoid hazards.
Must be able to communicate clearly
Exposure to heat, steam, smoke, cold
Reaching heights of approximately 6 feet and depts. of 2 - - 3
feet.
Must have high level of mobility/flexibility in space provided
Must have time management skills
Must be able to read, write and perform addition/subtraction
calculations
Must be able to control and utilize fingers to write, slice chop
and operate equipment.
Must be able to fit through openings 30" wide
Must be able to work irregular hours under heavy pressure/stress
during busy times
Bending, reaching, walking
Carrying trays of food products weighing about 50 pounds for
distances up to 30 feet
Lifting up to 50 pounds
Exposure to dish and cleaning chemicals
-
SUPERVISION RECEIVED:
Receives direction and training from Manager on duty as to the
specific procedures and assignments.
KNOWLEDGE AND SKILL REQUIRED:
Basic skills such as sanitation, safety, and customer service can
be taught through in house training.
EXPERIENCE REQUIRED:
None -
Disclaimer
This position description in not intended, and should not be
construed to be, an exhaustive list of all responsibilities,
skills, efforts or working conditions associated with job. It is
intended, however, to be an accurate reflection of those principle
job elements essential for making decisions related to job
performance, employee development and compensation. As such, the
incumbent may perform other duties and responsibilities as
required. -
This franchise is independently owned and operated by a franchisee.
Your application will go directly to the franchisee, and all hiring
decisions will be made by the management of this franchisee. All
inquiries about employment at this franchisee should be made
directly to the franchise location, and not to Perkins
Corporate.
Keywords: Perkins - Northcott Hospitality, Green Bay , Restaurant Host/Cashier, Other , Green Bay, Wisconsin
Click
here to apply!
|