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IT Support Specialist

Company: Skiltrek
Location: New London
Posted on: May 26, 2023

Job Description:

Job Responsibilities:

  • Maintaining printers, copiers, and UPS systems.
  • Following troubleshooting procedures.
  • Developing and maintaining procedural documents for troubleshooting and timelines for scheduled maintenance.
  • Responding to all network disruptions, following the troubleshooting procedure.
  • Maintaining procedural documents for troubleshooting and scheduled maintenance.
  • Work with other IT Staff to implement network-related projects and changes.
  • Analyzing and prioritizing new work orders for assignment.
  • Responding to emergency requests.
  • Providing end user troubleshooting techniques.
  • Maintaining and enforcing solution database for end users.
  • Responsible for daily operation of Email system, any changes needed to design or implementation, and inbound/outbound mail flow and troubleshooting.
  • Assist with implementation of a IT Ticketing System to be used to prioritize and queue inbound IT requests.
  • Assists users with technical requests, providing good customer service with a helpful demeanor.

    Additional Details:

    -First Shift 8am - 4:30pm

    -Flexible Hybrid Schedule

    -2-3 years of experience required

    About Us

    Skiltrek is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US.
    At Skiltrek, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances,
    be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.
    Skiltrek is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender,
    race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.
    Skiltrek is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Keywords: Skiltrek, Green Bay , IT Support Specialist, Other , New London, Wisconsin

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