Dynamics 365 - 2 positions

Company: Amba Systems
Location: Green Bay
Posted on: May 28, 2023

Job Description:

Hello, Amba Systems is looking for Dynamics 365 consultants for one of my clients. Please let me know if you are interested in any of the 2 below positions. Duration: Long Term and Remote Business Systems Analyst.Must be an excellent team player.Experience working within an Agile team, especially a Scrum team.Works with some direction and mentorship from senior members of the team (Supervisor, etc.), especially around domain knowledge.Possesses comprehensive knowledge of the functional capabilities of D365/Power Platform, especially Customer Service.Works directly with business users, especially Product Owners, and other team members, to refine user stories to ensure they are expressed in a language that a D365/Power Platform Solution Engineer or Microsoft Stack Developer will understand.Assists with testing of completed features, providing first-level QA.Helps to relate test scripts to user stories (and acceptance criteria), assembles test scripts into test plans, and helps coordinate testing.Assists with the development of training materials and process documentation for end users and other support functions (e.g. Help Desk).Demonstrates platform capabilities to Product Owners to help them envision how D365/Power Platform can fulfil requirements with minimal customization.Performs basic configuration of D365/Power Platform to fulfil simple requirements.Works directly with Solution Engineers to validate deliverables satisfy user stories and meet acceptance criteria.Facilitates conversations between Solution Engineers and Product Owners as necessary.Develops domain knowledge to help facilitate meaningful requirements.Provides second-line (basic) production support and troubleshooting to end users, and facilitates the hand-off to third-line support (Solution Engineers/Developers) to quickly resolve business-critical issues.Identifies areas within user stories that have significant potential for future change (e.g. message verbiage, product configuration, etc.), and ensures this need is identified in acceptance criteria.Exercises good time management to balance competing demands for time.May be asked to create test automations. (ACCELQ, or other automation tool experience nice to have.)Solution Engineer.Must be an excellent team player.Experience working within an Agile team, especially a Scrum team.Works with some technical direction and mentorship from senior members of the team (Lead Developer, Solution Engineer/Architect).Possesses extensive technical and functional knowledge, including integration, customization, and configuration of D365/Power Platform, especially Customer Service.Works directly with Business Systems Analyst, Product Owners, and other team members to estimate user stories, then deliver solutions that satisfy them and their applicable acceptance criteria.Consults with Product Owners and Business Systems Analysts to ensure that solutions are as simple as possible, and require as little customization as possible, but still satisfy business requirements.Documents designs as needed to facilitate future maintenance and support.Demonstrates solutions to team members.Cross-trains technical team members.Performs first-pass testing of all deliverables.Ensures deliverables are well understood by technical team members to support interdependent work streams such as data integration.Collaborates on designs that involve integration with other systems, and designs deliverables to facilitate enterprise integration.Considers the need for future change (e.g. in business processes, business data, messaging, etc.) in all solution designs to maximize the ability of the business toadapt without IT assistance.Stays abreast of technology changes to prevent unnecessary customization and simplify deliverables as new features/capabilities are released by Microsoft.Provides third-line (advanced) production support and troubleshooting to end users, and works with second-line (Business Systems Analysts) to quickly develop workarounds and estimate/build permanent solutions to for business-critical issues.Collaborates with technical team members on Application Lifecycle Management practices and adheres to the same to ensure production releases occur without incident.Exercises good time management to balance competing demands for time.PDN-99172841-57f5-4cc5-93f9-ff1db0e13b63

Keywords: Amba Systems, Green Bay , Dynamics 365 - 2 positions, Other , Green Bay, Wisconsin