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Patient Support Greeter- Allouez- Part Time

Company: Prevea Health
Location: Green Bay
Posted on: April 3, 2024

Job Description:

This position will work 20 hrs per week
Patient Support




Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.

Job Summary
Responsible for receiving customers into clinic, welcoming patients/visitors; provides direction, assistance and/or referral to support pleasant and efficient Clinic Operation.

What you will do


* Welcomes patients and visitors as they enter clinic/department. Directs them to appropriate location including clinical, ancillary or business areas.
* Helps patients needing assistance. Transfers patients in/out of wheelchairs using body mechanics techniques.
* Follows clinic protocol in alerting appropriate personnel in emergency situations.
* Handles customer concerns in helpful, objective manner, involving manager as appropriate.
* Arranges for necessary transportation including cabs, clinic vans.
* May assist in maintaining waiting areas.
* Maintain lost and found.


Education Qualifications


* High School Diploma and/or GED Required

Experience Qualifications


* 1-3 years Minimum of one year customer service experience or volunteer position Preferred

Skills and Abilities


* Knowledge of customer service concepts including importance of appropriate image.
* Knowledge of clinic policies/procedures, department locations/personnel.
* Knowledge of emergency protocols.
* Skill in appropriate welcoming techniques.
* Skill in providing current directions to visitors.
* Skill in behaving appropriately in all situations including emergencies and use of equipment.
* Ability to communicate clearly and positively with all types of customers and can establish/maintain cooperative working relationships.
* Ability to follow oral and written instructions.
* Ability to maintain attractive lobby/waiting areas.

Physical Demands


* Stand - Constantly
* Walk - Constantly
* Drive - Occasionally
* Bend (Neck) - Frequently
* Bend (Waist) - Frequently
* Squat - Occasionally
* Twist/Turn (Neck) - Frequently
* Twist/Turn(Waist) - Frequently
* Lift/Carry 0-10 lbs. - Frequently
* Lift/Carry 11-25 lbs. - Frequently
* Lift/Carry 26-35 lbs. - Frequently
* Lift/Carry 36-50 lbs. - Occasionally
* Push/Pull 26-35 lbs. - Constantly
* Push/Pull 36-50 lbs. - Constantly
* Push/Pull 51-75 lbs. - Constantly
* Reach (Above shoulder level) - Occasionally
* Reach (Below shoulder level) - Frequently
* Simple Grasping (Hands/Arms) - Frequently
* Fine Manipulation (Hands/Arms) - Frequently
* Gross Manipulation (Hands/Arms) - Constantly


Working Conditions


* Extreme cold - Occasionally
* Extreme heat - Occasionally
* Humidity - Occasionally
* Wet - Occasionally
* Noise - Occasionally
* Hazards - Occasionally


Hearing Requirements


* Hears Whispers

Keywords: Prevea Health, Green Bay , Patient Support Greeter- Allouez- Part Time, Other , Green Bay, Wisconsin

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