Convenience Store Team Lead
Company: Fleet Farm
Location: Appleton
Posted on: May 6, 2024
Job Description:
Do you enjoy serving customers, mentoring others, and impacting
processes to ensure customers are receiving the best possible
service? - Do you have a positive attitude and love interacting
with people? - If so, this opportunity is for you! The C-Store Team
Lead is responsible for leading a team that provides an exceptional
customer experience through the sale of fuel and other store
merchandise, processing transactions at the point of sale, and
assisting in the overall operations of the Convenience Store. Job
duties:
- Train, coach, mentor, develop, and supervise Team Members in
the C-Store.
- Provide customers with a quick and efficient check-out
experience with the accurate and efficient operation of
transactions.
- Follow all city, county, state regulations and procedures
regarding the transactions of tobacco products, lottery tickets,
and alcohol.
- Responsible to ensure all safe food handling requirements are
followed.
- Responsible for gas mart operations including maintenance of
fuel pumps, fuel islands, fuel operating consoles, fuel tanker
drops, and processing of all related documentation.
- Ensure all Team Members understand and follow all emergency
response protocols in regards to spills and hazardous material
handling.
- Answer customer questions concerning location, price, and use
of merchandise based upon product specifications.
- Maintain adequate stock levels of merchandise. Restock all
merchandise as needed.
- Responsible for opening and closing of the store and overall
security of the facility.
- Responsible for ensuring displays are set up according to
Company directives.
- Positive promotion of Fleet Farm customer loyalty program,
credit card, and other company initiatives. Job Requirements and
Education:
- High School Diploma or GED preferred.
- Ability to work a flexible schedule, including days, nights,
weekends, and holidays is required.
- Ability to lift up to 50 lbs.
- 2 years of retail management or supervisory experience
preferred.
- Proven ability to lead, coach, and build relationships in a
fast paced environment.
- Must be able to direct and motivate a diverse population that
includes full-time and part-time Team Members.
- Ability to work in a variety of temperatures, including the
cooler, freezer, and external/outdoor temperatures.
Keywords: Fleet Farm, Green Bay , Convenience Store Team Lead, Other , Appleton, Wisconsin
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