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Bingo Worker

Company: Oneida Nation
Location: Green Bay
Posted on: July 13, 2019

Job Description:

JOB REQUIREMENTS: DUTIES AND RESPONSIBILITIES: 1.Provide excellent customer service for all internal and external customers of the Bingo operations at all times and in all activities. Establish and maintain effective working relationships with all internal and external customers of Oneida Casino 2.Provide solutions for customer concerns and continually focus on customer service as our top priority. Inform supervisor of recommendations/ideas for improving all areas of this position to include ideas on improving customer service systems or activities. 3.Develop, maintain, and facilitate effective relationships, communications processes and activities with all Gaming personnel and all other internal and external customers. 4.Ensure established procedures, and processes are utilized at all times, to ensure maximum understanding and coordination are in place. Attend department meetings to ensure effective communications take place. 5.Ensure compliance with all regulatory requirements in all areas at all times. Adhere to established quality, service delivery, customer service, and customer demand expectations. Adhere to all audit, and legal regulations/laws and practices. 6.Provide excellent customer service to ensure a pleasant experience for the guests of the Oneida Casino by being courteous and practicing positive guest services which includes, but not limited to, emptying ashtrays and garbage bags, answering guests questions in regards to Bingo games, sessions, and other casino events. 7.Sell various bingo games on the floor and call bingo(s) back to the Bingo Caller in a clear understandable voice. 8.Count and sign for supplies issued, before and after selling period, to ensure the correct amounts are received. 9.Verify price payouts and pay Bingo winners. 10.Count the number of guests in assigned areas. 11.Verify guest' receipts to ensure purchase of entry pack for that specific session and date. 12.Keep work area clean and clear from personal belongings such as coats, bags, magazines, books, purses, etc. 13.Contribute to a team effort and accomplish related results as required. 14.Adhere to all Tribal Personnel Policies and Procedures, Tribal Standard Operating Procedures, and Area and Program Strategic Plans and Policies. 15.Maintain strict department security, confidentiality, and quality to meet professional standards of the department. ***** OTHER EXPERIENCE AND QUALIFICATIONS: PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: 1.Continuously walk and stand. 2.Frequently sit, use hands to finger, handle, feel, reach with hands and arms, talk and hear. 3.Occasionally stoop, kneel, crouch, crawl, lift and/or move up to twenty-five (25) pounds. 4.Must be able to work evening, holiday and/or weekend extended hours and irregular shifts. 5.Work environment is NOT smoke, noise, or dust free. 6.A Tuberculosis (TB) Screening and/or TB Skin Test is required within thirty (30) days of employment and annually thereafter as required. ***** APPLICATION INSTRUCTIONS: Apply In Person: Human Resource Department 909 Packerland Drive Green Bay, WI 54303 Mail a Rsum: Human Resource Department P.O. Box 365 Oneida, WI 54155 E-Mail a Rsum: ************************* Apply Online: ************************************************************** Other: ***IMPORTANT*** Oneida Nation Job Application needs to be submitted See Apply Online link above or ************************************************************************************** This job is with a Native American tribal business or is located on tribally owned lands. Laws governing employment may differ from the State of Wisconsin'. You may wish to discuss this with the employer before accepting the position.

Keywords: Oneida Nation, Green Bay , Bingo Worker, Other , Green Bay, Wisconsin

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