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Call Center/Customer Service Representative

Company: Alorica
Location: Green Bay
Posted on: September 20, 2019

Job Description:

Customer Consultant -$1000 sign on bonus You bring your Customer Service skills and we’ll provide you with the opportunity for a professional career!So What’s the Job?You’ll be supporting one of the premiere financial services companies, answering calls from their customers to identify individual needs and resolve their questions or concerns. We’ll pay all training and licensing costs – you’ll earn while you learn and get your Property & Health and Life & Casualty Insurance Licenses. What’s in it for you?A professional yet fun environmentFull time hours with a stable, set schedule.  You can plan ahead!Paid Training and LicensingPaid Covered ParkingSignificant bi-weekly pay incentives for performance on top of your base salary$1000 bonus upon completing your licensing!$1000 sign on bonus paid out at milestone anniversaries in your 1st year of employmentMedical and dental benefitsDiscounts on childcareTuition Reimbursement programRetirement planning options (401(k))Employee discounts through client programsTAKE THE NEXT STEPLet’s make lives better. Let’s defy the status quo. And let’s go beyond thinking outside the box – and decide to obliterate the box instead.  You ready? Let’s do this. Ready to apply? Start the process right away by chatting with us now (Requirements:High School Diploma or GED required; college degree preferredStellar customer service skills – and an overwhelming desire to make lives better, one interaction at a timePhone-related customer service a major plusAnalytical skills with strong attention to detail and problem-solving abilityFamiliarity with Microsoft Windows, Word, and Excel applicationsAbility to use phone and computer systemsExcellent oral and written communication skillsConversational, patient and confident, with a positive attitudeStrong listening/comprehension skillsAbility to stay composed and objectivePunctual and DependableAbility to pass a drug test and background check Work EnvironmentA climate controlled, contact center environment – filled with amazing people, incredible career opportunities and the occasional dance-offConstant usage of phone and computer systemsConstant sedentary work. You’ll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you.Working at Alorica means potentially having the freedom to explore all kinds of career options – from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed – because when you’re at your best, that’s when we’re at our best. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.  Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

Keywords: Alorica, Green Bay , Call Center/Customer Service Representative, Other , Green Bay, Wisconsin

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