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Call Center Representative

Company: Alorica
Location: Green Bay
Posted on: October 18, 2019

Job Description:

Customer Service Rep for

SiriusXM - $1000 sign on

Bonus

We've got an awesome opportunity for individuals with stellar customer service skills who enjoy helping others and want a fun work environment. You even get a free Sirius XM subscription!

So What's the Job?

You'll be supporting Sirius XM, a national satellite and online radio provider, helping customers calling with questions, concerns or confusion with their accounts or services.

What's in it for you?

* A fun, energetic, music filled atmosphere


* Full time hours with a stable, set schedule. You can plan ahead!


* Paid Training


* Paid Covered Parking


* Bi-weekly Incentive bonuses up to $4/hr just for being amazing at what you do


* $1000 sign on bonus paid out at milestone anniversaries in your 1st year of employment


* Medical and dental benefits


* Discounts on childcare


* Tuition Reimbursement program


* Retirement planning options (401(k))


* Employee discounts through client programs



TAKE THE NEXT STEP

Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead.

You ready? Let's do this.

JOB REQUIREMENTS

Minimum Education and Experience:

* High School Diploma or GED required; college degree preferred


* Customer service experience a plus


* Phone-related customer service a major plus


* Familiarity with Microsoft Windows, Word, and Excel applications


* Bilingual language skills a plus



Knowledge, Skills and Abilities:

* Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time


* Ability to use phone and computer systems


* Excellent oral and written communication skills


* Strong listening/comprehension skills


* Ability to stay composed and objective


* Conversational, patient and confident, with a positive attitude



WORKING CONDITIONS

Work Environment

* A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off


* Constant usage of phone and computer systems



Physical Demands

Constant sedentary work. You'll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

TAKE THE NEXT STEP

Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead.

You ready? Let's do this.

About Alorica:

Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

Keywords: Alorica, Green Bay , Call Center Representative, Other , Green Bay, Wisconsin

Click here to apply!

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