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Customer Support Specialist

Company: Schneider
Location: Green Bay
Posted on: November 8, 2019

Job Description:

Job Details Company Overview Do you want to know how you can join our dynamic and creative organization that is built to last? Schneider is looking for high-energy, dedicated, and innovative Customer Support Specialists for our growing global organization. You will be entrusted to build customer relationships through many channels of the order process in a fast paced, multi-system environment, and will take complete ownership of the freight by creating and tracking orders, anticipating problems and providing creative solutions to exceed customer expectations. If this sounds interesting, we want to talk to you about joining the Orange Team! About the role: - Ability to work a non-traditional schedule: Wed - Sat 2:00 pm - Midnight - Competitive hourly wage: starting pay between $14.60 - $18.30, plus shift pay of either $1.25/hr. or $2.00/hr. based on hours worked. - You will develop and maintain strong customer relationships - You will communicate effectively with your customers via telephone, email and other modes of communication - You will anticipate and identify problems and proactively work to solve them - You will check orders for accuracy to ensure all information provided is correct As an associate you will enjoy a strong work/life balance that includes paid vacation and holidays along with paid personal time off. You will also have access to medical, dental, and vision insurance and enjoy our company-paid life insurance and 401(k) savings with a company funded retirement plan. Schneider values individual development and offers a wide variety of opportunities through company-paid training and more than 170 personal development courses. What are you waiting for? You will love it here! Check us out if you have: - High School diploma and 1-2 years of relevant work experience - Proficiency with windows based computer systems (Excel, Word) - A passion for customer service, including strong communication and teambuilding skills - Innovative problem solving and trouble shooting abilities along with strong attention to detail and accuracy - Desire to be an outstanding teammate - Effective negotiation and influencing skills, with a high tolerance for stress - Bilingual (English/Spanish) preferred Company Overview: Schneider is a premier provider of transportation and logistics services. Our legacy started in 1935 with one man, one truck and one dream. Since then, we've grown and evolved to become a $5 billion company (2018 revenue) with one of the broadest portfolios of services in the industry delivering superior customer experiences. The Schneider Way: - We treat our customers, associates, shareholders and suppliers with integrity, dignity and respect. - We are a desirable employer due to our dedication to achieving mutually beneficial, lasting relationships. - We are a responsible member of the community. Core Values: - Safety-first and always - Integrity in every action - Respect for all - Excellence in all that we do Rise to the challenge and become a part of the Schneider family. Be the difference with a leader in an industry that impacts the world. Apply today at ***************************** Schneider is an equal opportunity employer. Recommended skills Spanish Language Multilingualism English Language Microsoft Excel Negotiation Microsoft Windows

Keywords: Schneider, Green Bay , Customer Support Specialist, Other , Green Bay, Wisconsin

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