Operations Technician (Doc Review)
Company: Disability Solutions
Location: Green Bay
Posted on: October 24, 2024
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Job Description:
At Associated Bank we strive to create an inclusive culture
where different perspectives are valued and recognized as strengths
critical to our success. If you thrive in an environment where your
growth and development are encouraged and supported, then
Associated Bank may be the right place for you.Under general
supervision, performs a variety of operational tasks for a
moderately complex-to-complex process or functions. Takes
accountability for entire process from receipt of work to
resolution and closure along with researching any issues that may
arise. Tasks require coordination of information among various
operational areas and customers. Acts as escalation point for less
senior technicians for complex issues or transactions and provides
training as needed.Job Accountabilities--- Receiving and reviewing
incoming work and contacting appropriate resources as needed.---
Entering transactions into PC, verifying accuracy; and balancing
general ledger accounts.--- Resolving complex customer issues using
multiple resources and records.--- Perform fast, effective,
accurate, and courteous service to customers and banks.---
Preparing, editing, distributing, and/or correcting specialized
and/or complex documents.--- Provide regular reports on customer
feedback and trends in problems or situations involving various
product activities.--- Review processes and procedures for accuracy
and efficiency opportunities and recommend to leadership, as
applicable.EducationHigh School RequiredAssociate's Degree
PreferredExperience2-4 years Office Required3-5 years Office /
Operations PreferredIn addition to core traditional benefits, we
take pride in offering benefits for every stage of life.
Keywords: Disability Solutions, Green Bay , Operations Technician (Doc Review), Professions , Green Bay, Wisconsin
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