Customer Specialist Sr
Company: Schneider
Location: Green Bay
Posted on: October 29, 2024
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Job Description:
Location: Green Bay, WI Shift: 1st Shift Work model: Hybrid
Schedule: FULLTIME; Monday - Friday, 8:00 a.m. - 4:30 p.m. Job
overview: Schneider is seeking a Senior Customer Service
Representative in Green Bay to be responsible for handling
relationships with Schneider's customers. The Senior Customer
Service Rep will take care of tasks related to processing and
monitoring customer orders, managing freight solicitation and
negotiating market rates. Responsibilities: Monitor customer
freight to identify issues and improve efficiency. Recommend
adjustments as freight volumes fluctuate. Use a variety of
technology to analyze service issues and trends to determine
solutions. Work closely with leaders, teams and customers. Skills
and qualifications: Have a high school diploma or GED. One year of
customer service experience preferred. Have strong written and oral
communication skills. Able to manage multiple priorities. Pay and
benefits: Associate will be provided partial scheduled remote
options after one year in role dependent upon associate meeting the
performance expectations of the role. Additional $1.25 per hour on
second and third shift, $2.00 per hour on weekends. Medical, dental
and vision insurance. Company-paid life insurance. 401(k) savings
plan with company match. Paid time off and paid holidays.
Results-based incentive pay program where you can earn above and
beyond your base pay. Tuition reimbursement. See full list of
customer service benefits . PI253624977 Date posted: 10/28/2024
Keywords: Schneider, Green Bay , Customer Specialist Sr, Professions , Green Bay, Wisconsin
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