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Marketing System Analyst/Support

Company: Broadway Automotive
Location: Green Bay
Posted on: November 17, 2018

Job Description:

The Marketing System Analyst/Support role is a combination business analyst and process support trainer. We're looking for an enthusiastic team member who enjoys data and process analytics , and is also a standout communicator that can help others learn. The Marketing System Analyst/Support serves as a resource to the Broadway Automotive sales team with regard to utilizing the system and following proper processes, as well as assisting our administrative team in assigning sales leads as they enter the system. This opportunity is a new position to help propel our growing team ESSENTIAL FUNCTIONS: Our Customer Relationship Management (CRM) system is essential to the success of our customer communication and dealership sales. The primary responsibility of the Marketing System Analyst/Support includes data maintenance within the CRM, such as merging duplicate records and overseeing the sales lead assignment process for our two dealership locations. In partnership with the marketing director and sales managers, the lead assignment process should be coordinated within the sales team and involve the training and education of appropriate team members. Additionally, the Marketing System Analyst/Support is responsible for producing daily tracking analysis and monitoring performance against business metrics. Continuous review of processes and procedures and providing recommendations to enhance our team's CRM system use is encouraged. Wage: $13-$15/hour Why choose Broadway? Over 100 years of customer trust, to promote your healthy income 3 health insurance plans to choose from to best fit your needs Health Savings Accounts (HSA) with company match Dental and vision insurance Flexible Spending Accounts 401(k) Retirement Plan with company match Paid Time Off Paid Holidays Employee Assistance Program (EAP) $25,000 of Company Paid Life Insurance Long Term& Short Term Disability Company Sponsored Wellness Program Fun, family-friendly, atmosphere SKILLS& ABILITIES: Skilled at communicating and sharing knowledge throughout the organization- specifically with regard to the CRM system Strong proficiency with computer applications including, Window based programs and Excel spreadsheets Excited to learn new technology and train others Ability to work well independently as well as in collaborative groups Strong organizational and time management skills Creative approach to accomplishing responsibilities and improving processes Excellent verbal and written communications skills with exceptional attention to detail EXPERIENCE: Prior customer service experience and 1-2 years administrative or related business experience preferred. Prior CRM experience a plus, but not required Proficient use of Microsoft Office Products - including strong skills with Excel and data analytics Willingness to become a product expert in our CRM system

Keywords: Broadway Automotive, Green Bay , Marketing System Analyst/Support, Professions , Green Bay, Wisconsin

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